Staff Members

English Rural’s success is the result of our hard working and highly skilled team of staff.

Below are our Chief Executive’s Office staff members:

Martin Collett

Martin Collett, Chief Executive

Martin Collett, Chief Executive of English Rural, has been working in the rural housing sector for around 20 years’. He is a Corporate Member of the Chartered Institute of Housing, graduate of the University of London and former Chair of the Rural Housing Alliance. Martin is also a Trustee for the rural community business charity the Plunkett Foundation, a Director of the Rural Services Network, and a Trustee of the LGBT+ youth homelessness charity the Albert Kennedy Trust.

Karen Eagles, Governance and Executive Support Manager

Karen joined English Rural in March 2008 as Governance and Executive Support Manager. Her role includes offering support to the Senior Management Team and assisting with development and business administration. Karen is also English Rural’s Company Secretary. Before coming to work for English Rural she developed a successful career with a high street bank, was a PA at an International Company, and more latterly worked in the Political Offices at the London Borough of Brent.

David Barrowcliff, Communications Manager, English Rural

David Barrowcliff, Communications Manager

David joined English Rural in April 2019 and now serves as their Communications Manager. David has over 20 years experience in the media sector, the majority of which has been spent at media and advertising giant WPP within Millward Brown and Kantar Media. David brings his experience in communications measurement and social media to his role at English Rural.

Below are our Development Team:

James Taylor, Development Director and Deputy Chief Executive

James has over 40 years experience in development and construction and has been a Member of the Royal Institution of Chartered Surveyors since 1982. Following ten years with The Rural Housing Trust, in 2004 James joined English Rural as our first Development Director, and became Deputy Chief Executive in 2007.

Alison Thompson, Deputy Development Director

Alison joined in 2005 and is English Rural’s Deputy Development Director. Alison has previously worked for the Rural Housing Trust and also was the Kent Rural Housing Enabler for five years. Prior to commitment to the world of rural housing, Alison was involved in property marketing and development for twenty one years.

Ian Gillespie, Technical Development Manager

Ian has over 44 years experience in development and construction, with the last 29 years spent in the specialist area of affordable rural housing. He was employed by English Rural in 2010 as our Regional Development Manager covering the Thames Valley and surrounding region and was appointed Technical Development Manager in 2011. Ian is also responsible for ensuring English Rural keep abreast of innovative technology and development systems to maintain our high standard of affordable housing and also works closely with the repairs and maintenance team to deliver high quality services to residents.

Nick Hughes, Regional Development Manager

Nick is the Regional Development Manager for the Surrey, Sussex and Hampshire. He joined English Rural in 2008 from Guildford Borough Council where he worked as the Housing Development Manager. Having worked in rural Surrey for many years Nick knows the area and the affordable housing issues affecting it extremely well. His knowledge and experiences ensure that he is superbly placed to continue English Rural’s achievements. Nick is a Member of the Chartered Institute of Housing.

Graham Mann

Graham Mann, Development Project Manager

Graham joined English Rural in January 2020 as Development Project Manager, working in the Kent and Essex areas.  Graham has an architectural background and for the past 24 years has specialised in residential design, with rural exception sites being a key focus of his work.  He has been closely involved in a number of English Rural’s schemes over the years.  Graham is an Associate member of the Chartered Association of Building Engineers.

Below are our Resident Services Team:

Kathryn Harrison, Resident Services Director

Kathryn joined English Rural in 2006 and is our Resident Services Director. Her role leads all aspects of our resident service offer including repairs and maintenance, compliance, asset management and sales and lettings. Kathryn has around 20 years experience in the social housing sector and is a Corporate Member of the Chartered Institute of Housing.

David Bennett, Customer Services Manager

David joined English Rural in June 2021 as a Customer Service Manager, having previously worked as a Housing Manager for a Local Authority for six years. He has previously worked for a variety of organisations supporting vulnerable adults with their physical and mental health along with companies in a variety of customer service focused roles. In his role, David jointly overseas the newly launched Customer Service Team whilst working closely with the rest of the Resident Services department.

Trudi Halliday, Customer Services Manager

Trudi joined English Rural in February 2021 as Customer Services Manager and brings considerable customer service management experience, including six years in the social housing sector. She is passionate about driving improvements to working practices which improve the customer journey for the Association’s residents. In her role, Trudi oversees the delivery of customer service and support by the customer service team to the repairs, housing, sales and lettings functions at English Rural and works closely and collaboratively with her colleagues across the organisation, working to deliver an excellent customer service.

Dawn Cridland, Customer Services Advisor

Dawn joined English Rural in 2014 as a Repairs and Maintenance Officer. Her role is to provide a service for reactive repairs and maintenance. Before coming to work for English Rural Dawn worked as a Contract Administrator for a local central heating company. She worked there for over 7 years and has gained a vast amount of knowledge and experience in dealing with repairs and maintenance within the heating industry.

Janette Spence, Asset & Compliance Manager

Janette joined English Rural in 2012 as a Repairs and Maintenance Manager and has now been appointed as Asset and Compliance Manager. In this new role, Janette will oversee English Rural’s planned investment in our homes and all compliance-related issues. Previously Janette worked as a Contract Administrator for a Heating and Installation company and gained a great deal of experience within this Industry.

Julie Hodges, Customer Services Advisor

Julie joined English Rural in October 2017 working part time as our Repairs and Maintenance Administrator.  Joining English Rural from a varied secretarial/admin background in legal, sales, education and most recently retail property. Her role is primarily to assist the housing and maintenance teams by supporting the effective delivery of housing and property services to the Association’s residents.

Andy Farrar, Repairs & Maintenance Surveyor

Andy joined English Rural in 2021 as Repairs & Maintenance Surveyor. He brings a wealth of experience in Repairs & Maintenance, Asset Management and Property Investment from his roles working for Local Authorities and a Housing Association for the last 12 years. He is also a member of the Chartered Institute of Building CIOB. Andy has experience in delivering year-on-year improvements in customer satisfaction with the delivery of an effective repairs & maintenance service and planned maintenance programme of improvement works to the property and estate assets.

Steven Bland, Regional Housing Manager

Steven joined English Rural in 2008, having previously worked for a legal firm where he dealt with shared ownership sales. Steven was initially the Housing Services Administrator, responsible for ensuring the successful and satisfactory management of English Rural’s housing stock and supporting the external Housing Management. He became Regional Housing Manager for Essex and the Eastern region in September 2012 and is responsible for the day to day neighbourhood and tenancy management. Steven recently completed an MsC qualification through the Chartered Institute of Housing.

Jade Clark, Regional Housing Manager

Jade joined English Rural in March 2015 as a temp. In February 2016 her position was made permanent when she was appointed to the role of Housing Services Administrator.  Jade was appointed Regional Housing Manager in June 2017. She joined English Rural from a retail background where she worked for six years.

Terri Browning, Sales and Lettings Administrator

Terri joined English Rural in May 2017 working part time as our Services Assistant. In August 2017, she became a full time member of our team when she was appointed the role of Housing Services Administrator. Terri joined English Rural from a Childcare and teaching background where she worked for 8 years.

Pam Howard, Customer Services Advisor

Pam joined English Rural as Housing Services Administrator in April 2016, becoming Housing Services Administrator. Her role is a varied and active one and includes managing sales and lettings, providing administrative support to the Housing Management and Repairs teams.  She joined English Rural from the Charity sector where she gained experience in community care and management.

Luke Versteeg, Regional Housing Manager

Luke joined English Rural in 2012 as Housing Services Administrator and is currently one of the Regional Housing Managers at English Rural, covering Kent, Sussex and parts of Surrey. Luke graduated from the University of Canterbury, New Zealand with a Master’s Degree in Geography and is pursuing qualifications in housing through the Chartered Institute of Housing.

Dee Charles, Customer Services Advisor

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Below are our Finance Team:

Ray Green, Finance Director

Ray has 30 years’ experience in housing finance, part of which was as Finance Director for a Large-Scale Voluntary Transfer in Maidenhead. He has raised new funding for development from both the banks and capital markets, including raising £150m from M&G in 2013. Ray joined English Rural in 2015. He is an Economics graduate form Nottingham University and a member of the Chartered Institute of Public Finance & Accountancy.

Chyna Edwards-Bryce, Finance Assistant

Chyna joined English Rural as a Finance Apprentice in 2015 and was employed permanently in 2019 as Finance Assistant. Chyna is actively developing her experience and skills within the housing and finance sector, including studying for accountancy qualifications, securing some crucial finance support for the organisation. Before working for English Rural Chyna was a club treasurer for her local football club and football coach and referee, an interest she still pursues in her spare time.

Ferdie Lachica, Finance Manager

Ferdi joined English Rural in September 2002 as an Accounts Assistant. Over the years his responsibilities have increased, and he was promoted to Finance Manager in 2014. His main responsibilities involve the preparation of management accounts, cash management, maintaining the fixed asset register and year-end financial schedules for the Group. He also manages the day-to-day running of the Finance Team.

Lorna Murdoch, Accounts Supervisor

Lorna joined English Rural in 2008 as a temp and in April 2009 she became a permanent member of staff and took up the post of Accounts Officer. She has recently been promoted to the new position of Accounts Supervisor and now has responsibility for over-seeing the Associations transactional accounting, including rents, purchase ledger, sales ledger and cashbooks. Before joining English Rural, Lorna worked for Stonham Housing Association as Finance Assistant.

Jumon Ahmed, Accounts Administrator

Jumon joined English Rural in January 2020 as Accounts Administrator. He is currently on a training contract which will allow him to sit ACCA exams, aspiring to becoming a qualified accountant. He has just recently graduated from the University of Greenwich in 2019, studying Accounting and Finance. His main responsibilities include management of rents, purchase and invoice accounts and supporting the team where possible.

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