Coronavirus: A Message To Residents From Our Chief Executive

I want to reassure residents that English Rural is well prepared for events such as those we are currently experiencing as the nation responds to the risks of Covid-19. We have planned for events like this and tested the impact that they will have on us. The priorities that we have agreed on and those that inform our response focus on the safety of residents, staff, and partners, along with the ongoing resilience of English Rural.

All of us currently face professional and personal disruption. My role along with colleagues here at English Rural is to make sure that we continue to deliver services and support to you over what is likely to be a challenging period. My promise to you is that all staff at English Rural will continue to work hard to make sure this happens.

For many, the impact of Covid-19 is financially immediate. With jobs at risk and wages halted. We understand the challenges that will now exist for households experiencing employment uncertainties and the difficult financial decisions that they will face. We will work to support these households and keep you safe in your home.

To help us prepare for the further disruption that may occur if Covid-19 spreads as it could, I would ask all residents to assist us by registering and using the online resident portal. Details of how to do this are in the Coronavirus Q&A. This will help us manage our communications effectively and enable us to direct our staff to the tasks that are most important.

Finally, many small rural communities have set-up local support groups to help affected households. This includes my own village where I have volunteered. I would ask all residents to think about their neighbours, particularly the elderly, vulnerable and those living alone at this time. They will need your help and support.

Best wishes,

Martin Collett, Chief Executive, English Rural