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Will English Rural staff still attend appointments?

Staff will continue to only attend appointments when they are unable to carry out their work from home and will observe the current guidelines on social distancing, wearing a mask and washing/sanitising their hands.

Over the coming months, as restrictions begin to be lifted, these arrangements will be regularly reviewed to ensure we continue to the meet the needs of our residents whilst observing any national guidelines.

Where we are unable to attend appointments in person, we will use alternatives arrangements such as telephone or video calling. Please contact your Regional Housing Manager if you have any concerns.

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