Pay your rent

Rents can be paid in different ways, including over the phone, online, by direct debit or using your Allpay card at the Post Office or any Paypoint. You will need to know your tenant reference number to make a payment and will find this on your Allpay Card or Rent Statement. Allpay are a agency who help us collect and process your rent securely and safely.

There are a variety of ways to pay your rent

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The easiest way: Online payment

It is easiest to pay your rent online, pay your rent online now.

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Pay by direct debit

Our preferred payment method is direct debit.

Once set up, the direct debit will operate automatically and ensure regular payment of your rent without further action on your part. Additionally in future, should your payment amount or frequency change, your direct debit can be amended by English Rural without needing a visit to the bank. However you will be covered by the Direct Debit Guarantee which means that you are entitled to a refund in the event of any errors and will also have ten working days’ notice of any changes. Download direct debit mandate.

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Other ways to pay your rent

  • Make a payment by phone: If you know how much you want to pay, call the automated service anytime on 0844 557 8321
  • Pay and the Post Office or Paypoint: Find your nearest location.
  • Using a Smartphone? Download the Allpay Phone App for quick and easy rent payments.

Not sure how much to pay?

  • Call us on 020 7820 7930 so we can check, have your debit card to hand and we’ll take payment over the phone

If you’ve lost your Allpay card, contact us with your details and we’ll order you a new one.

Concerned about rent arrears, Welfare reform changes or debt?

Find useful advice and contacts on our money matters page.

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