Where we find that a tenant has damaged property, carried out work without our permission, requested a call out for a repair that is their responsibility or we are required to resolve any repairs issues relating to general misuse, we will look to recover our costs in full by recharging these to the tenant.
If you are unsure, then always contact our repairs team first to discuss circumstances and they will be happy to advise you further.
Our Rechargeable Repairs Policy can be found here.
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