1. Purpose
1.1 This statement sets out our commitment to protecting personal data and explains how we implement that commitment regarding the collection, use, and protection of personal data.
1.2 Our website complies with the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018.
2. Who is responsible for my information?
2.1 English Rural Housing Association (the “Data Controller”) is responsible for the collection, processing, and storage of any information you provide via this website, ensuring it is managed in accordance with applicable legislation.
3. What information do we collect about you?
3.1 We collect personal information necessary to provide our services, respond to your enquiries, or deliver requested updates. This includes information collected via cookies, contact forms, and analytics tools.
4. How will we use the information about you?
4.1 We will use your information to:
5. Who do we share your information with?
5.1 Information may be shared within our organisation to ensure your requests are handled appropriately.
5.2 We will not sell your information or share it with third parties unless required by law or with your explicit consent.
6. Cookies and Tracking Technologies
6.1 Cookies
6.1.1 Cookies are small text files placed on your device to enhance website functionality and user experience.
6.1.2 You can manage cookies via your browser settings. However, disabling cookies may affect website functionality.
6.1.3 For detailed information about cookies and their management, visit www.aboutcookies.org or www.allaboutcookies.org.
6.2 Analytics
6.2.1 We use Google Analytics to track visitor behaviour and website performance. You can opt out of Google Analytics here.
6.3 Third-Party Content
6.3.1 Embedded content (e.g., videos or social media feeds) may use third-party cookies. We recommend reviewing the privacy policies of these third parties for more information.
6.4 Tracking Pixels and Web Beacons
6.4.1 Our website may include tracking technologies like Facebook Pixel to deliver targeted advertisements. You can manage your Facebook ad settings here.
7. Your Rights
7.1 Accessing Your Information
You have the right to request access to personal data we hold about you, including details of why and how it is processed.
7.2 Correcting Your Information
You can request corrections to inaccurate or incomplete information we hold.
7.3 Data Erasure
You may request the deletion of your personal data where there is no legal or contractual reason for its retention.
7.4 Restricting Processing
You have the right to request that we limit the processing of your personal data in specific circumstances.
7.5 Objecting to Processing
You can object to the processing of your data where our legal basis for processing conflicts with your rights.
7.6 Withdrawing Consent
You may withdraw your consent to data processing at any time, though this will not affect the lawfulness of prior processing.
7.7 Data Security
We employ appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage.
8. Disclosure of Personal Information
8.1 We do not disclose personal information without consent unless required by law.
8.2 If necessary, personal information may be shared within the organisation or with relevant authorities to investigate complaints or fulfil legal obligations.
9. External Links
9.1 This policy applies only to our website. When linking to external websites, their respective privacy policies apply.
10. Updates to this Privacy Policy
10.1 We review this policy regularly to ensure it reflects current legislation and practices. Changes will be published on this page.
11. Contact Us
For queries about this privacy policy or to submit a data request, please contact us at:
English Rural Housing Association
The Granary
Greenways Studios
Lower Eashing
Godalming
Surrey
GU7 2QF (map)
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