We’re delighted to share our 2025 Residents’ Annual Report, which looks back on a year shaped by listening, learning, and acting on what matters most to our residents.
Over the past year, we’ve continued to build more affordable rural homes, strengthened our services, and placed residents’ voices firmly at the heart of our decisions. From improving communication and tackling repairs more efficiently, to investing in the safety, comfort, and sustainability of every home, this report reflects how your feedback helps guide everything we do.
You’ll also find updates on how we’re ensuring value for money, keeping rents affordable, and supporting residents who need extra help during challenging times.
We’re proud of what we’ve achieved together and grateful to every resident who has taken the time to share their thoughts with us. Your input helps us grow stronger, deliver better services, and keep rural communities thriving.
Read the full 2025 Residents’ Annual Report here:
Web accessibility statement © English Rural Housing Association. All rights reserved. Web design and development by Nvisage
