In line with its Strategic Ambitions, English Rural are delighted to secure the talents of Trudi Halliday and Andy Farrar. They both join the new Resident Services team as Customer Services Manager and Repairs & Maintenance Surveyor respectively.
Trudi’s role as Customer Services Manager is responsible for providing a positive customer experience and Andy’s role as Repairs & Maintenance Surveyor will be focused on improving contractor performance and cost control.
Speaking of the appointments, English Rural’s Chief Executive, Martin Collett said: –
“We are thrilled to add the collective expertise of Trudi and Andy to the English Rural team. By investing in our Resident Services, English Rural will build on its culture of customer service excellence and will ensure we continue to deliver high-quality repairs and maintenance.
For rural communities to thrive, we believe local people deserve to live in high quality, well managed homes that are comfortable, safe and affordable. Investing in our talent ensures we can deliver an exemplary service to our residents.”