At English Rural, we want residents to have a real say in how their homes and services are managed.
Our Resident Engagement Strategy 2024–2029 explains:
You can read the full strategy document or view a simple infographic summary using the links on this page.
We are committed to:
Your voice helps us make better decisions.
We use different ways to hear what residents think and feel.
These include:
We use what you tell us to:
We will always try to show:
“You said – we did.”
Residents told us they want clear information and easy contact with staff.
We provide:
If you need information in a different format, we will help.
Residents help check how well we are doing.
This includes:
This helps make sure we are:
We are improving how residents are involved by:
These changes are based on resident feedback.
You can get involved in ways that suit you.
You can:
Everyone is welcome to take part.
You can:
If you need help accessing these, please contact us.
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