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English Rural My Home & Tenancy Our Policies Policies About Our Homes And Services
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Policies About Our Homes And Services

Please download and read policies about our homes and services here. All documents will open in pdf format.

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Aids and Adaptations Policy

Alterations Policy

Anti Social Behaviour Policy

Asbestos Policy and Procedure

CCTV and Video Surveillance Policy

Complaints Policy and Procedure for Residents

Damp Mould and Condensation Policy

Decant Policy and Procedure

Domestic Abuse Policy

Equality, Diversity & Inclusion Policy

Fire Safety Policy

Former Tenant Account Reconciliation Procedure

Former Tenant Debt Policy

Gas Safety Policy

Income and Arrears Policy and Procedure for Residents

Periodic Electrical Inspection Policy

Pet Policy and Procedure

Rechargeable Repairs Policy

Rent Setting Policy

Rented Allocation Policy and Procedure

Repairs and Maintenance Policy

Repairs and Maintenance Procurement Policy

Resident Compensation Policy and Procedure

Resident Consultation and Involvement Policy and Procedure

Resident Support Fund Policy

Safeguarding Policy

Shared Ownership Allocation Policy and Procedure

Shared Ownership Lease Extension Policy

Solid Fuel Safety Policy

Starter Tenancy Policy

Succession Policy

Tenancy Policy

Tenancy Review Policy and Procedure

Transfer and Mutual Exchange Policy

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